Transformational Consulting, LLC

Is Conflict Running Rampant In Your Workplace?

If allowed to grow unchecked, conflict in the workplace drags down morale, creates tension and frustration, gets in the way of productivity, and poisons work relationships. Clearly, you want to reduce the amount of conflict occurring in your workplace, but what is the best way to go about it?

How do you deal with aggressive behavior, negative attitudes, excessive sarcasm, hidden agendas, and other sources of workplace conflict in a positive, healthy, productive fashion? How can you defuse "hot button" situations, calm explosive personalities, and exercise damage control — without losing confidence and composure in the process?

Are you dealing with abrasive personalities, short tempers, and lack of motivation within your team. We'll show you how to keep your cool, maintain control, and keep your own emotions in check.

Confronting Workplace Conflict Training is designed to help you handle the inevitable conflicts that arise at work — assertively, calmly, and rationally. You'll master tools and techniques for keeping a firm hold on your emotions, communicating more effectively, and defusing volatile situations. You will discover how to analyze different types of conflict situations so that you can respond accordingly. You'll learn to identify "difficult" and "toxic" worker personalities and understand how they facilitate conflict. You will also discover practical, proven solutions for creating a more harmonious, collaborative workplace community. We use a range of conflict analysis tools to make subjective conflict perceptions more transparent and to enhance reflection and communication.

Anger, hurt, blame, and lost productivity are direct results of conflict — but they don't have to be. We will show you how to manage conflict more effectively, focus on finding solutions and reaching compromises, and keep the lines of communication open and flowing.

Transformational Consulting, LLC

Conflict Coaching

Our conflict coaching program incorporates both communication training and conflict management skill-building through individualized coaching sessions. Coaching sessions are offered online or in person; we can train a single person or an entire group.

Communication Training

Communicating effectively is an invaluable skill. Communicating with someone in a work situation can be different from communicating with someone in a personal situation.

We teach leaders and team members to improve their listening skills and see things empathically from a variety of perspectives. We train individuals to think rationally and to deal with people with difficult personalities using effective communication strategies.

The Workplace Program

Our unique program has served hundreds of employees and organizations to achieve happier, healthier relationships. Our coaching typically involves individual coaching and dialogue facilitation between parties that aim to resolve conflicts and transform relationships. While each situation is unique, below are the typical steps to our Workplace program.

One-on-One Interviews

Every effort begins with individual meetings between the Conflict Resolution Specialist and each participant involved. These sessions serve as both a deep dive into the issues and an opportunity to coach and prepare each participant to engage in constructive dialogue.

Facilitated Dialogue

Based on the individual interviews, the Specialist determines who to involve in dyadic dialogue sessions facilitated by the CR Specialist. The goal will be to reconcile grievances and create an agreement or plan to move forward productively in the working relationship.

Follow-Up Coaching

After the dialogues and agreements, the Specialist has a series of coaching sessions with each participant to make sure the solutions are working. Rebuilding trust is an ongoing process that requires consistent monitoring, assessment, and adjustment.